THE BLOCK INSTITUTE OF BROOKLYN, NEW YORK IS A NON-PROFIT, NON-SECTARIAN AGENCY ESTABLISHED IN 1962. BLOCK INSTITUTE HAS EXTENSIVE EXPERIENCE PROVIDING INDIVIDUALIZED SERVICES FOR CHILDREN AND ADULTS WITH DEVELOPMENTAL DISABILITIES .
Block Institute is dedicated to improving the quality of life for individuals and families of individuals with intellectual and developmental disabilities.
For over 50 years, Block Institute has been a beacon of hope for the developmentally disabled and their families. Our program offerings include Special Education and Evaluation Services for children with special needs ages three to eight years old. For adults with disabilities who are age 18 and older, we provide Day Habilitation, Vocational Services, Day Treatment, and quality Residential Care in a family-like setting.
Block Institute is looking for a Chief Operating Office to oversee all aspects of day-to-day operations of Residential, Clinic, School, Adult Day programs, Vocational Services, Medicaid Service Coordination and other support programs.
Job Title: Chief Operating Officer, COO
Department: Program Operations
Reports to: Chief Executive Officer, CEO
Approved by: Scott L. Barkin, Ph.D.
The Chief Operating Officer directs, administers and coordinates the program activities of the organization in support of the policies, goals and objectives established by the Chief Executive Officer and the Board of Directors. The Chief Operating Officer participates as a member of the Executive Management Team, along with the Chief Executive Officer and the Chief Financial Officer, and as such has various responsibilities of that team – including development of strategies to attain short and long term financial and operational goals. The Chief Operating Officer must possess strong leadership skills. The COO will be expected to inspire, be a challenge agent – pushing the organization and its people to incrementally improve and model the Agency’s values in word and practice.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned as deemed appropriate.
1. Responsible to enhance and protect the agency’s assets.
2. Supervises day-to-day operations of Residential, Clinic, School, Adult Day programs, Vocational Services, Medicaid Service Coordination and other support programs. This includes, but is not limited to:
a) Staff Development
b) Program and Development
c) Approval for personnel hiring within a program area
d) Consultation regarding possible employee termination
3. Researches, develops and implements new program ideas for all programs and coordinates such with other agencies.
4. Supervises all Program Directors through individual meetings, as needed.
5. Conducts monthly meetings for all Program Directors, Supervisors and other clinical staff regarding overall program issues.
6. Analyzes the effectiveness of Residential, Clinic, School and Day Programs to ensure compliance and accreditor standards and to institute corrective actions as necessary to maximize delivery of services.
7. Assists in the development and administration of program budgets.
8. Develops uniformity of procedures throughout the agency in conjunction with the Human
Resources Department, including hiring practices, salary scales, annual reviews, data tracking and orientation.
9. Assists the Chief Executive Officer as deemed necessary to ensure effective management of the agency including the continuity of management in the absence of the Chief Executive Officer.
10. Submits monthly report to the Chief Executive Officer that include highlights and concerns of all programs.
11. Attends off-site conferences pertaining to program curriculum and personnel management.
12. Acts as liaison to outside agencies regarding programmatic matters. Submits all necessary paperwork regarding program and compliance issues.
13. Along with the Chief Executive Officer and Senior Director’s Management Team, acts as a liaison with consultants, including labor lawyers, on all operations and labor issues.
14. Oversees ongoing projects, concerns and meetings, as determined by the Chief Executive Officer.
15. Coordinates all staff training for all program staff.
16. Attends to any ongoing projects, concerns and meetings, as determined by the Chief Executive Officer.
17. Studies management methods in order to improve the effectiveness and efficiency of workflow and reporting procedures.
18. Reviews and analyzes budget reports, and prepares and develops budget modifications and recommendations.
19. Identifies administrative needs within program areas and develops appropriate solutions or recommendations.
20. Conducts research and analytical studies, preparing reports that include cost analyses, comparative financial data and informational data to support findings.
21. Conducts cost/benefit analyses and evaluations of programs, staffing and equipment utilization.
22. Analyzes procedures and workflow of a division or program, and recommends improvements in such areas as purchasing, accounting, budget development and administration as they relate to the individual programs.
23. Studies methods of improving work measurements or performance standards.
24. Coordinates collection and preparation of operating reports such as time and attendance records, terminations, new hires, transfers, budget expenditures and statistical records of performance data.
25. Develops, issues and enforces operating procedures.
26. Reviews and responds to correspondence from regulatory agencies.
27. Designs, implements and monitors management data storage and retrieval systems for program areas.
28. Interprets and applies laws, rules and regulations applicable to the organization.
To perform this job successfully, the incumbent must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE:
Masters degree in related field
10-15 years experience in an executive administrative role
Possess leadership qualities
Ability to manage and develop personnel under their control
Strong planning and organizational skills
Strong written and oral communication skills
Knowledge of budget development, tracking and modification
Ability to understand financial reports
Ability to make sound business decisions under pressure.